2016 was the year of the most high-profile data breaches in history, and your IT support in Houston has, more than likely, been keeping up on all of them. One of the newest and largest breaches was the leaking of more than 80 million user names and passwords from the incredibly popular video sharing site DailyMotion. Though the service is still unsure how their system was breached and has updated all security measures, there are lessons to be learned from this type of attack. Whether your company uses DailyMotion for your marketing efforts or not, you can still learn from their mistakes to make your information more secure. Read more
Defend Against New Popcorn Time Ransomware with Managed IT Services in Houston
Ransomware is nothing new, and your managed IT services provider in Houston has probably already given you some advice on how to avoid this new level of hacker attack. If you’re not already aware, ransomware involves a hacker getting access to your system by tricking you into downloading an infected file. Once they have control, they hijack your data and demand money in exchange for giving back your information. This can be devastating for businesses that have private client or health information on their computers and still be incredibly damaging for those businesses that need their data to perform day-to-day business operations. The latest form of ransomware takes this to a new level. Dubbed “Popcorn Time,” this ransomware starts out the traditional way, but then gives the infected user a chance to get their data back for free if they ‘refer’ two of their friends. This malicious attack not only hurts businesses, but it also hurts friendships and associate relations. Here are some tips on how to defend against it: Read more
Tips from Your IT Services Team in Houston on Increasing Mobile Workforce Security
As technology improves and more millennials join the workforce, your IT services team in Houston has likely helped you implement a mobile workforce system. This could include solutions for employees who work from home, from the road, or from satellite offices. It also includes a new IT structure that uses cloud technology and other devices or services that allow for flexibility. In fact, some businesses may even find that half or more of their employees rarely, if ever, come into the office any longer. Does this sound like your business or do you have goals to utilize a mobile workforce solution? If so, cyber security of your system should be top priority. Here are some tips on keeping your network safe: Read more
Why Managed IT Services Providers in Houston Hold the Key to Your Business’ Success
Small and medium enterprises have often found it hard to run a business and manage their IT concerns at the same time. Many businesses that don’t outsource their IT to a managed IT services provider in Houston have had their business suffer in one way or another. MSPs are playing a great role in the success of companies by collaborating with them in installing, monitoring, and managing their technology… almost like having a cheap in-house IT desk. Read more
IT Support in Houston Can Help You Understand the Importance of IT for Competitive Advantage
Business and information technology (IT) are increasingly becoming intertwined. It’s impossible to talk about either of them without talking about the other. Many CEOs and business owners are realizing that they can gain competitive advantage through IT. Most people will definitely ask how this is possible. Not only is IT support in Houston characterized by the best technology, but also skilled personnel. What it lacks is a proactive culture, rather than a reactive culture, and approach to situations. Read more
Why Your Company Needs Top IT Services in Houston to Protect Against Spam and Phishing Emails
The rise of spam and phishing emails that infect computers and spread malware and viruses has necessitated the need for top-end IT services in Houston. As a business, you receive several emails from suppliers, customers, and other contacts on a daily basis. Although emails are excellent ways of exploring new offers, products, services, and news, they can also be used to bring in harmful information into your company in the form of phishing and spam emails.
What are Spam and Phishing Emails?
5 Reasons for Outsourcing IT Support in Houston
Managed IT support in Houston offers groundbreaking solutions that meet the needs of your business. Countless developments and changes in the arena of computer and software have resulted in the web or computer-based products, including programs and software solutions. Businesses of all types and sizes rely on computers to handle their payroll, communications, marketing, inventory, and other essential aspects of the firm. Although IT advancement has simplified the process of running a company, the systems themselves are challenging at times. As a business owner, you may incur lots of money and downtime to outsource an outside repair technician every time your system goes down. Fortunately, outsourced IT experts can deal with any technical glitch that your business is likely to encounter. Read more
Is Your Managed IT Services Provider in Houston Giving You Unbiased Advice?
Have you ever wondered if your IT provider is biased? The unfortunate truth is that plenty of managed IT services Houston companies will stop at nothing to make money off of their clients. Though they would never admit it to their clients, these unscrupulous IT providers are often more concerned with pushing certain services and products rather than solving client problems in the best way possible.
Question Your IT Provider’s True Motives
Does Your IT Support Provider in Houston Have the Best Support Bots?
If you’re looking for IT support in Houston, it’s important that you’re discerning in the quality you settle for with your support staff. One major example of quality is in their customer support bots, surprisingly enough, and since the term “support bots” leaves a bad taste in the mouth of most people, that should give you an idea of how poorly they’re generally managed.
Not Every Provider Offers the Best Support Bots
Obviously, you want a manned support staff— but you won’t always have the necessity to maintain it 24/7 or handle all the traffic it receives at one time, so many businesses choose to invest in automated support bots. Unfortunately, the vast majority of IT providers go for substandard support bots. This would be workable if it weren’t for the fact that these bots provide terrible service and leave a bad impression to customers, like yourself, who need support at the time. An IT provider can’t always count on their men being able to manually attend to every customer’s need— they need to have a reliable system of automation in place to ensure people can still get help when they aren’t around. Read more
We Are the Robin Hood IT Services Provider in Houston!
You Shouldn’t Be Fleeced By IT Providers
IT services providers in Houston should be looking out for the interests of their clients. They shouldn’t consider them an asset to be squeezed of all usefulness and discarded when empty. Unfortunately, many IT providers think this way. They’re only interested in client well-being so long as it serves their purposes. As a result, they introduce pricing structures designed to return the greatest money for the least output. In that respect, they’re like the Sheriff of Nottingham in the popular Robin Hood chronicle. They take from those who are already impoverished by IT difficulties. And where does that money go? Toward more concerted flaying of unsuspecting prospective clients. Read more